Our Privacy Policy
This summary outlines our updated privacy policy, effective from June 1, 2024. It applies to all Greystack Solutions websites that link to this page and encompasses all products and services offered through these websites. The full privacy policy provided below constitutes the actual legal document.
Our Commitment
Greystack Solutions is committed to not selling your information to third parties for advertising, monetary gains, or promotional purposes. This commitment has been fundamental for nearly two decades, emphasizing our dedication to privacy and ethical handling of your personal data.
Part I – Information Greystack Solutions Collects and Controls
Information You Provide
We collect the information necessary to provide our services efficiently. This includes:
Contact Information
Such as your name, email address, phone number, and postal address that you provide via our contact forms, email communications, or service purchase processes.
Project Information
Specific details about the projects you are interested in or services you purchase.
Automatically Collected Information
When you access our websites or services, we automatically collect information such as:
Browsing Details
Pages visited, click patterns, and navigation paths.
Technical Data
IP addresses, browser types, and operating system details, which help in service optimization and user experience enhancement.
Information from Third Parties
We may receive information about you from other sources, including social media platforms and partners who enhance our services.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. You have the option to control cookie settings through your browser to limit this tracking, though it may affect the functionality of certain website features.
Children’s Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have inadvertently received personal information from a child under the age of 16, we will delete such information from our records.
Detailed Information We Collect
Forms and Communications
Enquiry and Contact Forms
When you submit inquiries or request services, you provide us with your contact details and any other information necessary to respond to your requests.
Email Communications
Information you provide when you communicate with us via email.
Analytics and Usage Data
Usage Patterns
We collect information about how you use our services to improve functionality and user engagement.
Analytics
Our use of analytics tools helps us understand user behavior and refine our marketing strategies.
How We Use Your Information
We use the information we collect to:
- Deliver and improve our services.
- Communicate with you about your accounts and services.
- Analyze service usage and user needs.
- Respond to inquiries and support requests.
Our legal basis for processing your data includes consent, contractual needs, and our legitimate business interests.
Part II – Information Greystack Solutions Processes on Your Behalf
When you entrust us with personal data in using our services, you maintain ownership and control of your service data. We adhere strictly to your instructions for managing this data, ensuring privacy and compliance with relevant regulations.
General Provisions
Data Rights
You have rights regarding the access, correction, deletion of your personal information, and the right to object to or restrict processing of your data.
Data Security
We implement stringent measures to safeguard your information against unauthorized access, use, and disclosure.
Legal and Safety-Related Disclosures
We may disclose personal information if required by law or to protect the safety of our users.
Third-Party Websites
We advise reviewing the privacy policies of third-party websites linked from our site, as their privacy practices may differ from ours.
Updates and Inquiries
We will notify you of any significant updates to our privacy policy. For questions or concerns about our privacy practices, please contact us.
Conclusion
This privacy policy applies to all interactions with Greystack Solutions websites and services, detailing our commitment to protecting your privacy and handling your information responsibly. We reserve the right to change this policy from time to time.